ACCOUNT

1. HOW DO I CREATE AN ACCOUNT?

You will need an account to shop with us. Creating an account means you can place orders without having to fill in your details every time you shop. You can create an account or start shopping now and set up your account when you checkout instead.

2. HOW DO I RESET MY PASSWORD?

If you forget your password, don’t panic, just select the « Forgot your password? » link at login and we’ll send you an email explaining how to re-set it.

If you can sign into your account, go to « My personal information ». There, you will be asked to enter your old password and then enter a new password (don't forget to confirm it!) before hitting « Save ». Your password will now be updated.

If you go through some issues while doing this, please send an email to our customer service: serviceclient@outfitbook.fr

3. HOW DO I CHANGE THE DETAILS ON MY ACCOUNT?

You can change your details by logging into your account. Then go to « My personal information » or « My addresses » to update your personal information, password and address.

4. WHY CAN'T I SIGN INTO MY ACCOUNT?

You have to make sure that you are entering the correct username and password to sign into your account. If you have forgotten your password, don’t worry, just click on « Forgot your password? » and follow the steps to reset it.

If you’re still experiencing issues, please contact our customer service here: serviceclient@outfitbook.fr

5. CAN I CLOSE MY ACCOUNT?

If you are really sure, you can close your account by contacting our customer service with the following info:

• Full name
• Registered email address
• Biling address

Once we have this info, we will close your account and send you a confirmation email. We may still need to hold information about you for administrative purposes, and to retain evidence of our contract with you.

6. HOW DO I SUBSCRIBE / UNSUBSCRIBE TO THE NEWSLETTER?

If you wanna keep up with all the hottest trends and the best offers, make sure to sign up to our newsletter. Just click « sign up » at the top of our website or enter your email address here. If you want to unsubscribe to our newsletter:

• Scross to the bottom of any of our newsletters and click on « UNSUBSCRIBE ».

7. HAVING ISSUE? CONTACT US

If you are facing an issue or if you have any question about your account, you offer you many ways to contact us or you can write to us to the following address:

OUTFITBOOK
300 rue Eugene Guerin
84200 Carpentras
France.