How do i create an account?

You will need an account to shop with us. Creating an account means you can place orders without having to fill in your details every time you shop. You can create an account or start shopping now and set up your account when you checkout instead.

How do i reset my password?

If you forget your password, don’t panic, just select the « forgotten your password » link at login and we’ll send you an email explaining how to re-set it.

If you can sign into your account, select the « edit your details » tab and then click the « change password » box. You will be asked to enter your old password and then select a new password before hitting « save ». your password will now be updated. If you go thought issues while doing this, please send an email to our customer service:  outfitbook@outlook.fr

How do i change the details on my account?

Vous pouvez modifier vos informations en vous connectant à votre compte. il suffit de cliquer sur « mes informations personnelles » Sur cette page, vous pouvez modifier vos informations personnelles, mot de passe et adresse.

You can change  your details by logging in. Then just click on « edit your details » or « edit addresses » to update your personal information, password and address. 

Why can't i sign into my account?

You have to make sure you are entering the correct username and password to sign into your account. If you have forgotten your password, don’t worry just go to the forgotten password page.

If you’re still experiencing issues please contact our customer care team (outfitbook@outlook.fr). 

Can i close my account ?

If you are really sure, you can close your account by contacting our customer care with the following info:

◦ full name

◦ registered email address

◦ billing address

Once we have this info, we will close your account and send you a confirmation email. We may still need to hold information about you for administrative purposes, and to retain evidence of our contract with you.

How do i subscribe/unsubscribe to the newsletter?

If you wanna keep up with all the hottest trends, better prices and these things make sure to sign up to our newsletter. Just click « sign up » at the top of our website.

If you want to unsubscribe to the newsletter:

- scroll to the bottom of any of our emails and click « unsubscribe »